Frequently Asked Questions

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We accept cash, check and credit or debit card payment.  All checks must clear before all deliveries are made

Youtop is a leading manufacturer of specialized machinery in the industry

Their equipment often includes features which are often not available, or cost thousands more on other brands

Youtop stands behind their products with a ONE YEAR PARTS WARRANTY

Replacement parts are air shipped directly to you

Lead times for delivery of machinery will vary based on availability, selected options and delivery location. Contact us for estimated lead times

Machines not in stock require 2 to 3 months for delivery

Youtop machines include a ONE YEAR PARTS WARRANTY from the date of sale

Covered items are shipped directly to the customer from the factory

Machines must not be altered and used in accordance with their design

Proper maintenance must be performed at recommended intervals

This Limited Warranty does not cover damage resulting from misuse, 

abuse, accidents, unauthorized repairs, or alterations

• Misuse, abuse, or neglect: Damage resulting from improper handling, accidental damage, or failure to follow instructions.
• Normal wear and tear: Expected deterioration due to regular use over time
• Unauthorized modifications or repairs: Any changes or repairs made by someone other than the manufacturer or an authorized service provider
• External factors: Damage caused by natural disasters, accidents, or other events beyond the seller's control
• Cosmetic damage: Minor blemishes or imperfections that do not affect the functionality of the product

Other brands sold by us are not covered under any warranty expressed or implied and sold "as-is"

Our normal excavator delivery area is a 100 mile radius from our location

We can deliver outside of this area for a possible additional charge on a case-by-case basis

Lead times for delivery of machinery will vary based on availability, selected options and delivery location. Contact us for estimated lead times